We have collected some of the most frequently asked questions from our customers below. Should you have a question that is not answered here feel free to contact us.

How long does it take to receive my order?

Most orders are shipped the same day if they are received by 11am EST. If your order is received after this time it will be shipped the next business day.

For orders in the continental US you can expect our standard free shipping to take 5 to 7 days, our expedite shipping between 2 to 3 days and of course our overnight the next business day.

Orders outside of the continental US can expect an additional 2 to 3 weeks depending on the country. Delays in shipment are typically caused by local customs in your country. Natural Herb Labs is not responsible for delays outside of our control.

Do you ship discreetly? I don't want people to know what I am ordering!

No worries, we have you covered. Your package will be shipped in a plain envelope or box without any reference to the product inside.

Do you provide tracking for shipments?

Yes. All shipping methods receive free complimentary tracking.

How does the 60 Day Guarantee work?

We offer a 60 Day money back guarantee. If for any reason you are not satisifed with any of our products return the unused portion to us for a refund within 60 days. We will refund your purchase price minus shipping charges and a $10 per bottle restocking and processing fee.

If you ordered more than 2 bottles simply return your first 2 used or unused products along with any additional unopened containers for refund. When returning more than 2 bottles take note that any bottles that have been tampered with or opened will not be refunded nor returned.

For more information see our Guarantee policy.

What are the benefits of Ceramiden?

Ceramiden’s combination of phytoceramides and vitamins A, C, D and E will help you to restore the appearance and health of your skin, nails and hair by reducing wrinkles and fine lines, increasing skin elasticity, producing collagen, supporting your immune system and enhancing your brain function.

What are the ingredients in Ceramiden?

Ceramiden contains 100% wheat-based Phytoceramides. Along with this, it contains 100% of your daily vitamins A, C, D and E.

How Should I take Ceramiden?

For best results take 1 pill a day at the same time every day. Ceramiden Phytoceramides has been formulated for consistent use and proven long term results.

Why would I take phytoceramide tablets when I have ceramides in my beauty products?

When you apply a cream, it sinks in to the top layer of skin and perhaps the second layer. When we use fillers, they fill the wrinkles in on the top layer but these mask wrinkles rather than treat them at the source. When you take a tablet, they work in the body and cause internal improvements that penetrate outward, so that the root cause of wrinkles and signs of aging are reversed and improved inside out.

Are phytoceramides safe to take?

According to the FDA, Ceramides are safe and low risk to take. Ceramiden Phytoceramides is wheat-based ceramide so if you’re allergic to wheat or have intolerance, you should be cautious before taking Ceramiden. On the other hand, consult your doctor or physician if you are pregnant or nursing.

How quickly will I see anti-aging results?

Results will start to show in around 4 weeks, so stick with it. Remember that Ceramiden Phytoceramides work from inside out and it has been formulated for consistent use and proven long term results.

Does Ceramiden have side effects?

Ceramiden Phytoceramides is made from 100% natural herbal ingredients. Ceramiden does not require a doctor's prescription and has had no known reported side effects.

Does Ceramiden require a prescription?

No. Ceramiden is an all-natural herbal supplement, which requires no prescription and has no known side effects and it has been approved by the FDA as safe and effective.

Is there anyone that can’t use phytoceramides?

If you’re pregnant, nursing or TTC, consult your doctor before taking Ceramiden. If you’re a coeliac or have any kind of negative reaction to wheat, be cautious and think it twice before taking wheat-based Ceramides.

Have any clinical studies been done on Ceramiden

Yes see our Clinical Studies page.